Our agents are skilled professionals trained and adjustable to any standard of operation (SOP) wether it be back office work tedious data entry we have a match for your need.
Our strongpoint is our bilingual answering services devsions with affordable and cost effective plans we can get you up and running in less than 24hrs.
Never miss another customer inquiry or struggle with back logs of customer support tickets boost your customer experience boost your revenue.
The system we have fine-tuned and built above standard for the past 12 years to attempt to provide the quality of work and customer service we provide would be inefficient and unprofitable for small and medium-sized businesses, take advantage of the wealth of knowledge 12 years in the trenches gives an organization piggyback and strive .
” The team at OPS went above what they had promised our NPS score went up over 30pts in 5 weeks and we noticed a significant increase in our referral program”
Supreme customer services = customer loyality = Promters, that paired with the ask of course. Our proprietary training methods produce S teir performers at scale.
With our purchase verification protocol chargebacks are dramatically decreased, and our agents are trained to de-escalate customer frustrations reverse refund requests, and recover customer trust.
Enhancing the customer experience will Improve customer retention ,Improve customer satisfaction and Increase cross-selling and upselling.
If you go over the minute allowance for any given billing cycle, every additional minute will be charged at your set rate.